Simpler

Clearer

Faster

  • Make life easier and more affordable 
  • Our three priorities are to make government services, housing, and the commute more affordable
  • Find the best ideas from around the world and bring to Ontario. Copy, iterate, and paste
  • Collaborate with digital teams from other countries such as Estonia, Singapore, Korea, UK, Finland, Australia, India Digilocker, and U.S. Digital Service and 18F. Use GOV.UK Service Toolkit and Service Standard
  • Apply the technologies, ways of thinking, and business models of the internet era to improve the user experience of government services
  • Make Government as a Platform real to make it easier, quicker, and cheaper for people inside and outside government to build radically better public services
  • Draw a line in the sand and prioritize user needs over government needs
  • Government does the hard work to make it simple to find, access, and use services 
  • Like Amazon, observe the user and eradicate any friction or pain points